Chief Production Clerk: Travel and ID Document Dispatch/Administrative Support Services (x2 posts)

Monitor the movement, work in progress, and distribution of documents: Plan and schedule the Section's work to ensure the timely and correct distribution to the High Security Dispatch Division, the couriers and customers. Check that all the batches of documents sent from the Personalisation Section and Quality Control were received Coordinate and monitor production workflow, work-in-progress and the movement and distribution of high-security printed materials. Plan and schedule the Section's activities to ensure the timely completion and correct distribution of documents to internal divisions, couriers and customers. Collaborate with relevant departments and business units, including design, prepress, printing, personalisation, quality control, finishing and dispatch, to facilitate the smooth flow and timely completion of production activities. Verify that all batches received from production sections and Quality Control are accurately recorded, securely transferred and signed for. Ensure the proper preparation of finished goods for dispatch, including the accurate application and verification of customer information, delivery addresses, waybills and supporting documentation. Expedite urgent documents, track outstanding or delayed jobs on production systems, and follow up to resolve production or distribution delays. Coordinate with internal departments, external parties, shipping companies and courier service providers to arrange transportation and ensure the accurate and timely delivery of printed materials. Monitor shipment progress, trace dispatched materials, follow up on proof of delivery, and address delivery discrepancies or delays. Process waybills, proof-of-delivery documentation, courier invoices and allocation notices. Maintain accurate records of finished goods transferred and distributed. Monitor and maintain inventory levels of printing materials, supplies and consumables, including paper, ink and other production-related items. Track usage, initiate replenishment where required, and maintain an organised inventory system to prevent shortages or excessive stock. Ensure that the Section and its employees are adequately equipped and resourced. Keep and manage accurate records, registers, statistics and correspondence. Use applicable digital systems and software to capture, organise, store, retrieve and report information efficiently. Maintain the Section's filing system, incoming and outgoing correspondence registers, movement registers and signed handover documentation. Prepare basic letters, reports and other correspondence, respond to routine enquiries, and submit accurate reports within the prescribed timeframes. Manage safety, health, environment, risk and quality within the Section. Ensure compliance with the Occupational Health and Safety Act, SHERQ requirements, security controls and all applicable GPW production policies and procedures. Ensure that all procedures and systems relating to the handling, movement, storage and… (see full advert)